Mobile App




Caisse populaire de Clare's Mobile App is optimized for iPhone, iPod Touch, iPad and Android devices and gives you access to your money anytime, anywhere. Everyday banking in the palm of your hand, no matter where you are.

Features:
  • View running account balances and account history
  • Access account activity from QuickView without logging in when enabled
  • Pay Bills (immediate and future)
  • Add and Delete bill payees
  • View and manage scheduled bill payments and transfers
  • Transfer Funds (immediate, future, and recurring)
  • Send an Interac® e-Transfer and add new Interac e-Transfer recipients
  • Select contact from phone address book for Interac e-Transfer
  • Receive personal messages and financial and urgent reminders*
  • Deposit cheques using Remote Deposit Capture (Deposit Anywhere™)
  • View the latest rates from MemberDirect Integrated Service’s rates portlet
  • Find a Branch or ATM
  • Contact us Form
  • Optimization for the iPad
  • Multitasking
  • Set up increased authentication
  • Financial Calculators

How to Get Started:
  1. To use the Caisse populaire de Clare Mobile App you must be registered for Online Banking. If you haven't already registered for Online Banking click here to contact us to sign-up.
  2. Once you're signed up for Online Banking you can download the app from iTunes or Google Play and you're done.


Security:

Your privacy and security is our priority, which is why our iPhone app uses the same level of security as our full online banking website. Your Personal Access Code (PAC) prevents unauthorized access to your personal banking information. If you are not an online banking member, you can still use the Branch/ATM locator, Rates and our Contact Us information.

*Service charges apply to certain account services. For service charge information see our pricing information here. In addition, your mobile carrier may charge you for using browser-related services on your mobile device.

Frequently Asked Questions

Do I have to pay anything? Expand/Collapse

Absolutely not. The Caisse populaire de Clare mobile app is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data your carrier may charge, so standard data and messaging rates may apply.

Are there any operating system requirements? Expand/Collapse

Yes, in order to access the Caisse populaire de Clare mobile app you need to ensure your device is running on iOS 11.0 or higher. If you're not sure which iOS you are running just follow these steps to find out.
  • Tap "Settings"
  • Tap "General"
  • Tap "About"
  • Scroll down the screen. Your iPhone version is will be listed to the right of "Version"
Android:
Yes, in order to access the Caisse populaire de Clare mobile app you need to ensure your device is running 2.3.3 to 2.3.7 and 4.0 and higher.

How do I download the Caisse populaire de Clare Mobile App on my iPhone or Android Device? Expand/Collapse

Downloading the Caisse populaire de Clare Mobile App is easy. Just follow these six steps:
  1. Open the Apple App Store on your iPhone or the Google Play Store on Android and search for Caisse populaire de Clare.
  2. Next, verify that the author of the app is Caisse populaire de Clare, by scrolling to the bottom of the info screen and checking the company information.
  3. Review the information and click on the "Free" icon at the top.
  4. When the icon changes to "Install," click on it again.
  5. When prompted, enter your App Store credentials.
  6. The app will download and install onto your device.

What is QuickView? Expand/Collapse

The unique QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.

Does the QuickView feature automatically display my balances? Expand/Collapse

The default setting of the QuickView feature is "off". You can turn on QuickView under Settings/Preferences on the mobile app.

Will the mobile app work if I have a shared of joint account? Expand/Collapse

Yes. Just enter your account details as you normally would.

I don't see my Personal Access Image and Phrase when logging in. Is something wrong? Expand/Collapse

No. Because you can download the app directly from the Apple store, the authenticity of the application has been verified by Apple. Since you don't need to worry about the authenticity of the app, we have removed the personal access image and phrase to make your experience quicker and easier.

How do I remove the Caisse populaire de Clare Mobile App from my phone? Expand/Collapse

Simply highlight and hold down the Caisse populaire de Clare icon on your screen. An 'x' will appear on the upper-right corner of the icon. Touch the 'x' and the app will be deleted from your iPhone/iPad. Then, click on the Home button to stop the icons on the screen from shaking. You can similarly delete the app from your Android device.

Will Caisse populaire de Clare mobile banking for smart phones continue to be available? Expand/Collapse

Yes. Caisse populaire de Clare mobile banking for smart phones continues to be fully operational. You can use mobile banking with any Internet-enabled phone.

Will the Caisse populaire de Clare Mobile App functionality be available to retail and business members who require dual signatures for transactions? Expand/Collapse

Yes; however, some restrictions will apply, as they do in online banking. Inter-member transfer and bill payments will be restricted.

My phone has been lost or stolen. Is my banking information at risk? Expand/Collapse

If your phone should ever go missing, only the QuickView account balances can be viewed if you have activated this feature. Other transactions on your account can only be accessed if someone knows your Personal Access Code (PAC). Contact your mobile carrier to have your phone deactivated. And, if you're concerned about your personal access code for online banking being at risk, click here right away to have it changed.
Phone, iPod Touch, and iPad are trademarks of Apple Inc. registered in the United States and other countries. Apple Inc. is not a sponsor or participant of Mobile Banking for Caisse populaire de Clare.
Android is trademarks of Google Inc. registered in the United States and other countries. Google Inc. is not a sponsor or participant of Mobile Banking for Caisse populaire de Clare.