MemberDirect® Alerts

Online Banking Alerts

As digital banking usages is rising, staying in the know on all activities within your Online Banking account is crucial. With Online Banking Alerts, you can receive automatic alerts by text or email when there's certain activities on your account. This will ensure you are the first to know of any suspicious activity or transactions that occur.

The following alerts are available to you as a member:

  • Personal Access Code Changed
  • New Payee Added
  • Online Banking Account Locked out – Incorrect PAC
  • Online Banking Account Locked out – Incorrect Answer to Security Question
  • Online Login
  • Interac® Online Payment Authorized
  • Interac® e-Transfer Recipient Added
  • New Message
To learn how to set up your Online Banking Alerts, watch this video:

If you are experiencing issues with Online Banking Alerts or have questions, please contact us.

Online Banking Alert:
Received an online banking alert and wondering what to do?